FAQs

Where is my order?

All orders are shipped using untracked shipping. Though I use the quickest untracked services available, I have no way of knowing where they are once they have left me. If you still have not received your order 4 weeks from receiving your dispatch email, please get in touch with me here.

Can I get tracked shipping?

Though I don't currently offer tracked shipping as an option, I can provide it if requested. The cost of this varies depending on the country and weight of your package. Please get in touch if you'd like to purchase tracked shipping on your order.

Do you have any discount codes?

Currently the only consistent discount available, is for my Patrons. All Patrons on the Pink tier or higher received 10% off their entire order on the MyGreenCow shop. The code is changed monthly and can be used as many times as you like. Check out my Patreon here if you would like to sign up!

I sometimes offer codes to claim freebies in your order, in my monthly emails. If you'd like to sign up to those you can scroll to the bottom of the page and pop in your email address to be added to the list!

If you have any questions, please contact me here.