Shipping & Returns​

Postage & Packaging prices:

 United Kingdom  

Orders under £15 - £2.50 First Class, via Royal Mail

Orders over £15 - FREE First Class, via Royal Mail

 Europe  -  Denmark, France, Ireland,

Large Letter Size - £5 Standard Shipping, via Royal Mail

Small Parcel Size - £9 Standard Shipping, via Royal Mail

(Please note, I do not currently ship to Germany due to the recent LUCID packaging register requirements that are being enforced.)

*Please note, if you are purchasing from outside of the UK (Including the EU) you are likely to receive Customs fees and/or Import & Handling fees. This is a recent change due to Brexit, that came into effect on July 1st 2021. The customer is responsible for paying these fees, if they are not paid and the package is returned to me, postage paid will not be refunded.*

Processing & Delivery times:

Processing time is currently 4-5 working days. I'm currently unable to get to a post office anymore frequently than that for the time being.

 

Delivery to the UK will take approximately 1-2 working days from the dispatch date.

Delivery to outside of the UK will take approximately 2-4 weeks, depending on where you are in the world.

 

Returns & Refunds:

If you have received the wrong item/s in your order, items arrive damaged, please get in touch with me here. 

Incorrect items or items that have arrived damaged will need photo proof in order to receive a refund/replacement.

If you are simple unhappy with your order, and wish to return it. You will be responsible for paying the return postage. 

Refunds will not be processed until I have received the items back with me in their original condition.

You have 14 days from the item being delivered to get in touch about any issues. After this time, I will be unable to resolve any issues.

If you have any questions, please contact me here.